Frequently Asked Questions​

Providing accessible healthcare to all residents of the Mississippi Gulf Coast for more than 45 years!

Community Health Centers are local, non-profit health care centers providing comprehensive primary care to all residents regardless of ones ability to pay for such services. We serve as a patients safety net and maintain an open-door policy, providing high quality affordable care for both self pay and patients with insurance coverage. Also known as Federally Qualified Health Centers, the centers are governed by a local board of directors and are generally located in areas where care is needed but in short supply.

You may visit any of our providers by calling to make an appointment at 877.374.4991 or fill out a request for appointment on our website. We will be happy to assist you with transferring your records to one of our Providers when you make your first appointment, or your clinic’s Patient Service Representative will help you at the time of your first visit.

We have providers on-call for established patients. 

No, services at Coastal Family Health Center are not free and payment is due at the time services are rendered. Payment plans are available. We provide sliding fee discounts to eligible patients based on federal poverty guidelines. Click here to view a list of charges.

It is our policy that all payments, co-payments, co-insurances, and deductibles are due at the time of service. Statements are mailed out on a periodic basis for any outstanding balances owed. Please ask our cashier for further assistance on payment arrangements.
Yes, we accept all private/commercial insurance plans to include Medicare and Medicaid.
Our dedicated team of health care providers provide comprehensive quality healthcare.

Yes, we encourage you to call 1-877-374-4991 and make an appointment in advance.

Please review the required documentation below.

Proof of identification/address: Driver’s license, birth certificate, employment ID, or social security card

Proof of Income: Prior year tax return,recent pay stubs, pensions, social security benefits, disability, veteran’s benefits, unemployment compensation, retirement, child support or alimony payments, letter with balance on Electronic Benefit Transfer (EBT) card, or reference letter to verify unemployment status

If income is paid in cash, please provide a letter from employer to include the current date, date hired, employee’s name and address, employer’s name/address/phone number, wages per hour and how many hours of work per week, and frequency of pay period. The letter must be signed and dated by the employee and employer.

For patients with insurance:

Insurance: Health and/or dental insurance, prescription coverage, or supplement insurance card

Medicaid: Medicaid card

Medicare: Medicare card

As an established patient, you can purchase discounted medications at any of our pharmacies in Biloxi, Gulfport, Leakesville, or Moss Point. Please contact us at 228-374-4991 for additional information.

Yes, we offer translation services. Please contact us at 228-374-4991 for additional information.

Yes, we offer a transportation assistance program. Please contact Janice Kaiser at 228-374-4991 ext. 1222 for additional information.